fanmall Store Order & Shipping Policy

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At fanmall Store, every order is packed and dispatched with meticulous attention to detail. The policies below are written to give you complete clarity and confidence at every stage of your purchase—from the moment you check out to the moment your package arrives at your door.

Order Processing

Orders received by fanmall Store are given our immediate attention. We prepare and dispatch all orders within 1–2 business days (Monday through Friday, excluding U.S. federal holidays). Orders submitted before 2:00 PM Eastern Time are targeted for same-day dispatch on business days. Once your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery timelines begin after your order has been dispatched from our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during peak periods, including holidays and severe weather events.

International Shipping

fanmall Store proudly ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are typically delivered within 7–14 business days after dispatch. Any import duties, customs fees, or local taxes are the sole responsibility of the recipient and are not included in the purchase price or shipping cost.

Order Tracking

We are committed to full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team for assistance.

Address Changes

To update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. While we will make every effort to accommodate changes requested after that window, we cannot guarantee that the address can be modified once the order enters processing.